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I have been a Telus customer because 2001. I moved to my new spot in August of 2020 and I am nonetheless looking forward to an optik Television box that I experienced purchased suitable immediately after I moved in.
The hrs they've are not Doing the job very well with my operate and caring for an elderly relative frantic schedule. I also chatted Nevertheless they advised me I need to connect with in.
I needed to contact CS today with Chat and also the department I would like to speak to is simply obtainable by cellphone. The CS on Chat arranged a call again at an arranged time slot. When that Division known as me later I bought all the things sorted out.
I would also like to know why this was removed? Appears to be Silly that we now should phone tech support to perform something which we didn't need the for Beforehand
If an automatic assistant asks for The rationale within your connect with, point out "I wish to make payment arrangements for my mobility bill".
They can be, in my view, rip-off artists who're leading to Telus and their customers Intense frustration, Using the intent of increasing their commissions or sales bonuses within the expenditure of Some others.
I don't remember ever registering or mentioning the corporation beneath my profile. The support staff (in Philipines) advises me that it's an issue to the service provider of the individual I called, which I come across fairly preposterous.
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Made available to improve our telephones too. She sent me a handful of codes by means of textual content and email Telus customer service to relay to her. She then started to ask for my charge card for a one particular time fee.
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@Oleginza Wrote: I referred to as Telus CS at 8.55AM Mountain time and they hanged up on me, expressing that I must call for the duration of "regular Business office several hours". Is this for true?
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The TELUS crew acknowledges that our work spans quite a few Territories and Treaty locations and we've been grateful for the traditional Know-how Keepers and Elders who are with us currently, those who have absent before us along with the youth that encourage us.
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